Protea Hotel Fire & Ice! By Marriott Johannesburg Melrose Arch, Johannesburg
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Key details
About the Hotel
22 Whiteley Road, Melrose Arch Precinct,
Johannesburg,
South Africa,
8000,
Gauteng
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
260 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Heating
room details
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Junior Suite
Max:
2 persons
475 sq. feet
Bed options:
2 Single beds
Garden view
Shower
Coffee machine
room details
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Deluxe King Room
Max:
2 persons
260 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Heating
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Paid parking
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Golf course
- Aerobics
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Outdoor dining area
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Garden area
- Spa & wellness center
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
22 Whiteley Road, Melrose Arch Precinct,
Johannesburg,
South Africa,
8000,
Gauteng
Map view
22 Whiteley Road, Melrose Arch Precinct,
Johannesburg,
South Africa,
8000,
Gauteng
City landmarks
Stadiums
Wanderers Stadium
2700 ft
Square
Nelson Mandela Square
1.9
mi
107 Central Street Houghton
Nelson Mandela Foundation
1.3
mi
Stadiums
The Wanderers Golf Club
1.5
mi
Tweelopies Road Junction
Railway Museum
3300 ft
Edgewood Avenue & Melrose St
James & Ethel Gray Park
4800 ft
72 St Andrew St
MalaMala Game Reserve
3600 ft
69 Melville Road
Summer Place
1.5
mi
James and Ethel Grey Park,
Acrobranch Melrose
4800 ft
Convention Center
Sandton Convention Center
1.9
mi
Cradock Ave Rosebank
African Craft Market of Rosebank
1.8
mi
Parks
James and Ethel Grey Park
1.3
mi
Shop 3c
In Toto Gallery
1.2
mi
Gallery
Everard Read
2.1
mi
15 Pine Road
Satyagraha House
1.9
mi
25 Christopherson St
Beechwood Gardens
1.6
mi
Mall
Atholl Square Shopping Centre
1.7
mi
Parks
Sandton Market @ The Park
1.9
mi
Mall
Sandton City South Africa
1.8
mi
Shopping Area
Hyde Park Corner
2.1
mi
Garden
Gardens of St Christopher
1.8
mi
Zoo
Johannesburg Zoo
3.1
mi
Gallery
Goodman Gallery
2.4
mi
Gallery
Circa
2.1
mi
Katherine St & Grayston dr
Innesfree Park
2.0
mi
39 Grant Ave
Hashtag Escape
2.1
mi
Night club
Taboo Night Club
2.2
mi
16 Keyes Ave
Rosebank Catholic Church
2.1
mi
Museums
South African National Museum of Military History
2.7
mi
Nearby
Tweelopies Road Junction
Railway Museum
1600 ft
Restaurants
Paul
700 ft
Corner The High Street & Crescent Drive Melrose ,Arch Shop 010I3
The Grind Coffee Company
300 ft
10 Whiteley Road (at the entrance of Concept Cyclery)
Mezepoli Meze and Wine Bar
700 ft
Whiteley Road The Piazza
Piza e Vino
700 ft
The Piazza
Rocomamas
400 ft
30 Shop Sl The Piazza @ Melrose Arch
Tashas Melrose Arch
700 ft
Shop 14
The Grillhouse Melrose Arch
600 ft
38 Whiteley Road HL20 & HL21 The Piazza
JB's Corner
1100 ft
Sandton City Shopping Centre
Caffe Hausbrandt
1000 ft
Melrose Arch
Ocean Basket Melrose Arch
700 ft
High St
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
8.4
Location
9.6
Service
8.0
Dining
7.6
George
United States of America,
January
2025
6.6/10
I had a great stay at Protea Hotel Fire & Ice! The location in Melrose Arch felt super safe, which I really appreciated while exploring at night. The Hollywood-themed decor was quite fun, but I wasn't a fan of the shower being right next to the bed, which felt a bit odd. The staff were friendly and helpful throughout my stay, making it an enjoyable experience overall.
Rooms
8.0
I was upgraded to a fantastic suite with a separate sitting area and a comfortable king bed. The modern glass shower next to the bed was unique, but I didn't completely love the setup. Overall, the room was clean and well-lit, which added to my comfort.
Service
10.0
The hotel staff were great! They recognized me by name and were always ready to help. A shoutout to Ms. Lethobo for making check-in a breeze and even arranging my day tours. Their friendliness really made the experience smoother.
Location
9.0
Located in the secure Melrose Arch area, I felt completely safe walking around, especially with so many restaurants and shops nearby. It was perfect for a leisurely evening out. I loved the vibrant atmosphere of the neighborhood.
Dining
8.0
I enjoyed the substantial breakfast offerings, with some unique options at the dessert table. Room service was also a hit when I returned late one night after finding restaurants in the area full.
Facilities
8.0
Facilities like the pool area and gym were good, but I didn’t get a chance to use them. The hotel offered a lot of amenities, including room service and a car hire, which added convenience to my stay.
Edward
United States of America,
December
2024
7.2/10
I had a great stay at the Protea Hotel Fire & Ice! My room was clean and comfortable, though the shower design was a bit confusing. The staff really made my experience, especially Noni at the front desk, who went above and beyond to make sure everything went smoothly. The hotel is conveniently located in Melrose Arch with plenty of dining options nearby, but the dining experience itself could use improvement. Overall, I loved my time there and definitely see myself returning.
Rooms
8.0
The room was small but immaculate, and very comfortable overall.
Service
10.0
The staff were wonderful and made me feel right at home, especially Noni, who handled everything perfectly.
Location
9.0
The hotel is centrally located in Melrose Arch, close to shops and restaurants, which was super convenient.
Dining
7.0
I found the dining options a bit disappointing, although the breakfast buffet had a good variety.
Facilities
8.0
The hotel offered great facilities including room service and dry cleaning, which I appreciated.
Thomas
United States of America,
November
2024
5.0/10
I enjoyed my stay overall, with a fantastic room and great location. However, I had a significantly negative experience with one staff member, which impacted my overall satisfaction. The hotel has a lot of potential, with friendly staff, but the inconsistent service was disappointing. 🏨✨
Rooms
10.0
I was upgraded to a suite, which was fantastic, featuring an open sitting room with a comfortable king-size bed and stylish decor. The room was spacious and well-lit, definitely a highlight of my stay.
Service
5.0
Most staff members were friendly and helpful, but I had a particularly negative experience with Molly at the front desk. She made me feel very uncomfortable regarding a billing issue and her attitude was disappointing.
Location
10.0
The hotel is perfectly located in the secure Melrose Arch area, surrounded by plenty of restaurants and shops, making it easy to explore the neighborhood.
Dining
8.0
I found the breakfast buffet to be lacking and a bit pricey. However, the restaurant by the pool had delicious food that I enjoyed.
Facilities
8.0
The amenities include a nice pool area and comfortable lounge spaces, which made it a relaxing environment. Wi-Fi speed was good during my stay.
Heather
United States of America,
October
2024
7.0/10
I had a wonderful two-night stay at the Protea Hotel Fire & Ice! by Marriott in Johannesburg. The location was fantastic, surrounded by plenty of restaurants and shops, and I always felt safe in the area. The hotel itself was beautiful, and the staff was friendly and eager to assist. However, the open-concept bathroom layout might be awkward for some guests, and the service level felt a bit lacking compared to other Marriott properties I've experienced.
Rooms
9.0
The room I stayed in was spacious and comfortable, with a big bed that felt heavenly to sleep on. Though the shower layout was a bit unconventional, which might not suit everyone, it didn't detract much from my overall experience.
Service
7.0
While the staff was friendly and accommodating, I found the service could be a bit lacking at times compared to my expectations from a Marriott. I still appreciated their efforts, like helping me with an extra bed for my daughter at no charge.
Location
10.0
The hotel is perfectly situated in a safe neighborhood with a variety of restaurants and shops within walking distance. I felt secure exploring the nearby area, which made my stay even more enjoyable.
Dining
8.0
Breakfast was a highlight for me, offering a delicious variety and excellent coffee service. However, I did feel that some dining options, like certain wines, were not available.
Facilities
8.0
The hotel boasted great amenities, including a lovely pool area perfect for a relaxing afternoon. I wish they had drink service at the pool, though, as that would have enhanced the experience.
Brad
United States of America,
October
2024
5.0/10
I had a good experience staying at the Protea Hotel Fire & Ice! The location in Melrose Arch is awesome and feels very safe, with plenty of nearby restaurants and shops. The hotel staff were friendly and attentive, although the shower design could use some improvement as it felt awkward. The breakfast buffet had a great variety, but overall the dining could be more organized. I would stay again despite a few quirks.
Rooms
7.0
The room was clean and comfortable, with decent space, but the shower layout was quite odd and didn't close well, leading to some flooding.
Service
8.0
The staff were really friendly and helpful throughout my stay, which made for a pleasant experience overall.
Location
10.0
Being in a secured precinct made it easy to explore the area with lots of shops and dining options within walking distance.
Dining
7.0
The breakfast buffet was tasty and had a nice variety; however, it was a bit chaotic at times, and could use a smoother service.
Facilities
8.0
Facilities like the pool area were spacious and nice, and the hotel had a good vibe overall.
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