Protea Hotel Fire & Ice! By Marriott Johannesburg Melrose Arch | Johannesburg ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

22 Whiteley Road, Melrose Arch Precinct, Johannesburg, South Africa, 8000

Protea Hotel Fire & Ice! By Marriott Johannesburg Melrose Arch is a 4-star hotel featuring an outdoor pool, fitness center, and a lively restaurant that serves international and African dishes. Guests can enjoy amenities such as a full English buffet breakfast and complimentary Wi-Fi throughout the property.

Rooms & Amenities

Rooms at Protea Hotel Fire & Ice! feature seductive designs inspired by iconic Hollywood A-listers, equipped with flat-screen TVs, minibars, and free bottled water. Each room includes a private bathroom, with options for open-plan bathrooms, ensuring a comfortable stay.

Dining Options

The hotel offers a signature restaurant with a full menu of enticing dishes, including flavorful burgers and decadent milkshakes. Guests can also take advantage of 24-hour room service or grab a bite with garden views.

Business & Services

Business travelers can utilize large meeting spaces suitable for conferences and social events. The hotel also provides a travel-desk for transport arrangements, enhancing accessibility to nearby attractions such as Nelson Mandela Square and Johannesburg Zoo.

Local Area & Activities

Located in the Melrose Arch precinct, guests can explore nearby shops and restaurants. Popular dining options within walking distance include Pigalle and The Grillhouse, while leisure activities such as golf are also readily available.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest room 1 King Bed

Max:

2 persons

260 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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Junior Suite 1 King Bed

Max:

2 persons

475 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Coffee machine

room details

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Deluxe Guest Room 1 King Bed

Max:

2 persons

260 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Johannesburg 5.2 mi

Airports

O.R. Tambo International (JNB) 13.0 mi

Rand (QRA) 14.5 mi

Train

Gautrain Sandton Station 1.8 mi

Ellis Park Railway Station 4.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

ZAR 75 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Paid parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course
Aerobics

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Garden area
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

22 Whiteley Road, Melrose Arch Precinct, Johannesburg, South Africa, 8000

Map view

22 Whiteley Road, Melrose Arch Precinct, Johannesburg, South Africa, 8000

City landmarks

Stadium

Bidvest Wanderers Stadium

2700 ft

Square

Nelson Mandela Square

1.9 mi

107 Central Street Houghton

Nelson Mandela Foundation

1.3 mi

Stadium

The Wanderers Golf Club

1.5 mi

Tweelopies Road Junction

Railway Museum

3400 ft

Edgewood Avenue & Melrose St

James & Ethel Gray Park

4800 ft

72 St Andrew St

MalaMala Game Reserve

3600 ft

69 Melville Road

Summer Place

1.5 mi

James and Ethel Grey Park,

Acrobranch Melrose

4800 ft

Convention Centre

Sandton Convention Center

2.0 mi

Cradock Ave Rosebank

African Craft Market of Rosebank

1.8 mi

Park

James and Ethel Grey Park

1.3 mi

Shop 3c

In Toto Gallery

1.2 mi

Gallery

Everard Read

2.1 mi

15 Pine Road

Satyagraha House

1.9 mi

25 Christopherson St

Beechwood Gardens

1.6 mi

Mall

Atholl Square Shopping Centre

1.7 mi

Park

Sandton Market @ The Park

1.9 mi

Mall

Sandton City South Africa

1.9 mi

Shopping Area

Hyde Park Corner

2.1 mi

Garden

Gardens of St Christopher

1.8 mi

Zoo

Johannesburg Zoo

3.0 mi

Gallery

Goodman Gallery

2.4 mi

Gallery

Circa

2.1 mi

Katherine St & Grayston dr

Innesfree Park

2.0 mi

39 Grant Ave

Hashtag Escape

2.1 mi

16 Keyes Ave

Rosebank Catholic Church

2.1 mi

Night club

Taboo Night Club

2.2 mi

Museum

South African National Museum of Military History

2.7 mi

Nearby

Tweelopies Road Junction

Railway Museum

1600 ft

Restaurants

Paul

700 ft

Corner The High Street & Crescent Drive Melrose ,Arch Shop 010I3

The Grind Coffee Company

300 ft

10 Whiteley Road (at the entrance of Concept Cyclery)

Mezepoli Meze and Wine Bar

700 ft

Whiteley Road The Piazza

Rodizio Brazilian Grill & Tapas

500 ft

Melrose Arch

Rocomamas

400 ft

30 Shop Sl The Piazza @ Melrose Arch

Tashas Melrose Arch

700 ft

Shop 14

The Grillhouse Melrose Arch

600 ft

38 Whiteley Road HL20 & HL21 The Piazza

JB's Corner

1100 ft

Sandton City Shopping Centre

RocoMamas Melrose Arch

800 ft

30 Melrose Road Shop 30

Ocean Basket Melrose Arch

700 ft

High St

Caffe Hausbrandt

1000 ft

Melrose Arch

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

8.4

Location

9.6

Service

8.0

Dining

7.6

George

United States, January 2025

6.6/10

I had a great stay at Protea Hotel Fire & Ice! The location in Melrose Arch felt super safe, which I really appreciated while exploring at night. The Hollywood-themed decor was quite fun, but I wasn't a fan of the shower being right next to the bed, which felt a bit odd. The staff were friendly and helpful throughout my stay, making it an enjoyable experience overall.

Rooms

8.0

I was upgraded to a fantastic suite with a separate sitting area and a comfortable king bed. The modern glass shower next to the bed was unique, but I didn't completely love the setup. Overall, the room was clean and well-lit, which added to my comfort.

Service

10.0

The hotel staff were great! They recognized me by name and were always ready to help. A shoutout to Ms. Lethobo for making check-in a breeze and even arranging my day tours. Their friendliness really made the experience smoother.

Location

9.0

Located in the secure Melrose Arch area, I felt completely safe walking around, especially with so many restaurants and shops nearby. It was perfect for a leisurely evening out. I loved the vibrant atmosphere of the neighborhood.

Dining

8.0

I enjoyed the substantial breakfast offerings, with some unique options at the dessert table. Room service was also a hit when I returned late one night after finding restaurants in the area full.

Facilities

8.0

Facilities like the pool area and gym were good, but I didn’t get a chance to use them. The hotel offered a lot of amenities, including room service and a car hire, which added convenience to my stay.

Edward

United States, December 2024

7.2/10

I had a great stay at the Protea Hotel Fire & Ice! My room was clean and comfortable, though the shower design was a bit confusing. The staff really made my experience, especially Noni at the front desk, who went above and beyond to make sure everything went smoothly. The hotel is conveniently located in Melrose Arch with plenty of dining options nearby, but the dining experience itself could use improvement. Overall, I loved my time there and definitely see myself returning.

Rooms

8.0

The room was small but immaculate, and very comfortable overall.

Service

10.0

The staff were wonderful and made me feel right at home, especially Noni, who handled everything perfectly.

Location

9.0

The hotel is centrally located in Melrose Arch, close to shops and restaurants, which was super convenient.

Dining

7.0

I found the dining options a bit disappointing, although the breakfast buffet had a good variety.

Facilities

8.0

The hotel offered great facilities including room service and dry cleaning, which I appreciated.

Thomas

United States, November 2024

5.0/10

I enjoyed my stay overall, with a fantastic room and great location. However, I had a significantly negative experience with one staff member, which impacted my overall satisfaction. The hotel has a lot of potential, with friendly staff, but the inconsistent service was disappointing. 🏨✨

Rooms

10.0

I was upgraded to a suite, which was fantastic, featuring an open sitting room with a comfortable king-size bed and stylish decor. The room was spacious and well-lit, definitely a highlight of my stay.

Service

5.0

Most staff members were friendly and helpful, but I had a particularly negative experience with Molly at the front desk. She made me feel very uncomfortable regarding a billing issue and her attitude was disappointing.

Location

10.0

The hotel is perfectly located in the secure Melrose Arch area, surrounded by plenty of restaurants and shops, making it easy to explore the neighborhood.

Dining

8.0

I found the breakfast buffet to be lacking and a bit pricey. However, the restaurant by the pool had delicious food that I enjoyed.

Facilities

8.0

The amenities include a nice pool area and comfortable lounge spaces, which made it a relaxing environment. Wi-Fi speed was good during my stay.

Heather

United States, October 2024

7.0/10

I had a wonderful two-night stay at the Protea Hotel Fire & Ice! by Marriott in Johannesburg. The location was fantastic, surrounded by plenty of restaurants and shops, and I always felt safe in the area. The hotel itself was beautiful, and the staff was friendly and eager to assist. However, the open-concept bathroom layout might be awkward for some guests, and the service level felt a bit lacking compared to other Marriott properties I've experienced.

Rooms

9.0

The room I stayed in was spacious and comfortable, with a big bed that felt heavenly to sleep on. Though the shower layout was a bit unconventional, which might not suit everyone, it didn't detract much from my overall experience.

Service

7.0

While the staff was friendly and accommodating, I found the service could be a bit lacking at times compared to my expectations from a Marriott. I still appreciated their efforts, like helping me with an extra bed for my daughter at no charge.

Location

10.0

The hotel is perfectly situated in a safe neighborhood with a variety of restaurants and shops within walking distance. I felt secure exploring the nearby area, which made my stay even more enjoyable.

Dining

8.0

Breakfast was a highlight for me, offering a delicious variety and excellent coffee service. However, I did feel that some dining options, like certain wines, were not available.

Facilities

8.0

The hotel boasted great amenities, including a lovely pool area perfect for a relaxing afternoon. I wish they had drink service at the pool, though, as that would have enhanced the experience.

Brad

United States, October 2024

5.0/10

I had a good experience staying at the Protea Hotel Fire & Ice! The location in Melrose Arch is awesome and feels very safe, with plenty of nearby restaurants and shops. The hotel staff were friendly and attentive, although the shower design could use some improvement as it felt awkward. The breakfast buffet had a great variety, but overall the dining could be more organized. I would stay again despite a few quirks.

Rooms

7.0

The room was clean and comfortable, with decent space, but the shower layout was quite odd and didn't close well, leading to some flooding.

Service

8.0

The staff were really friendly and helpful throughout my stay, which made for a pleasant experience overall.

Location

10.0

Being in a secured precinct made it easy to explore the area with lots of shops and dining options within walking distance.

Dining

7.0

The breakfast buffet was tasty and had a nice variety; however, it was a bit chaotic at times, and could use a smoother service.

Facilities

8.0

Facilities like the pool area were spacious and nice, and the hotel had a good vibe overall.

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Protea Hotel Fire & Ice! By Marriott Johannesburg Melrose Arch, Johannesburg

About the Hotel

Rooms & Amenities

Dining Options

Business & Services

Local Area & Activities

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Facilities for people with disabilities

Spa & Leisure

Room features

Bathroom

Self-catering

Media

Room decor

Location

Reviews and Ratings